How to Install OneTalk for Mobile

Introduction

This article explains the steps that are needed to take to install the OneTalk Mobile app to receive phone calls from your on-premise OneTalk solution to a mobile device.

Requirements

• OneTalk Main number
• OneTalk mobile app:
  • One Talk app is supported on the following operating systems:
    • iOS 10.3 and above
      • Apple App Store - OneTalk
    • Android^™ 5.0 and above
      • Google Play Store - OneTalk App

Steps

1. Have your OneTalk Main number and associated e-mail address ready.
   
   
2. On your mobile phone, open up either the Apple App or Google Play Store; and search for "OneTalk"
   
   
   
   
3. Download the App
   
   
4. Open the app and enter the OneTalk Main number identified in Step 1, and a unique identifier name for the device
   
   
   
   
5. A PIN will be sent to the main email contact for the Main OneTalk number
   
   
   
   
   
6. Enter the PIN into the OneTalk App
   
   
7. From the 'Setup your Device & Profile' screen enter the appropriate info and Click NEXT:
   
   • Name
   • Company (Optional)
   • Position (Optional)
   • 911 Address

NOTE: Profile info must be completed along with 911 address in the mobile app in order to complete the process.